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Customer Relations Manager APPLY NOW

E - 11 , Islamabad
Jacked Fitness Arena
Thu, Nov 30, 2023
Full time

Jacked Fitness Arena is seeking a dedicated and experienced Customer Relations Manager to join our dynamic team. If you are passionate about fitness and have a strong background in customer service, this is the opportunity for you!

Very Important!!

  • The job is located in E-11
  • Timing 11AM-8PM

Job Responsibilities: As a Customer Relations Manager at Jacked Fitness Arena, 𝐘𝐨𝐮𝐫 𝐤𝐞𝐲 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐰𝐢𝐥𝐥 𝐢𝐧𝐜𝐥𝐮𝐝𝐞, 𝐛𝐮𝐭 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐥𝐢𝐦𝐢𝐭𝐞𝐝 𝐭𝐨.

  • Greet and assist members and prospective members with a friendly and professional demeanor.
  • Handle member inquiries, concerns, and complaints in a timely and efficient manner, ensuring member satisfaction.
  • Build and maintain strong customer relationships through exceptional communication skills.
  • Promote our gym's services and offerings to prospective members.
  • Manage member accounts, including billing, account updates, and membership renewals.
  • Maintain a clean and organized front desk area.
  • Ensure adherence to gym policies and procedures, and enforce safety and security measures.
  • Conduct gym tours and assist with member onboarding.

Qualifications: The ideal candidate should possess the following qualifications:

  • Minimum of 1 year of relevant experience in customer relations, preferably in the fitness industry.
  • Strong interpersonal and communication skills.
  • Exceptional problem-solving abilities and a proactive approach to customer concerns.
  • Excellent organizational skills and attention to detail.
  • Enthusiasm for fitness and a healthy lifestyle
  • Ability to work independently and as part of a team.
  • Responsible and reliable with a commitment to ensuring a positive member experience.
  • Knowledge of gym operations and systems is a plus.
2023-11-30|||E - 11 , Islamabad|||Jacked Fitness Arena||||||0OUFnZPwViXV_Znr|||FULL_TIME|||USD|||HOUR|||single||||||||||||false|||

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