Skip to content

FAQs

  • How can I create an account on Jacked Nutrition?
  • Shipping
  • How can I cancel an order?
  • First time shoppers can easily register with us by clicking on the ‘Register’ link on our homepage. You will be asked to provide us with a few basic information, including your name, email address and contact details, along with a secure password. Make sure to fill in the mandatory details before submitting the form. After successful registration, you will receive an email containing your login details.

    Given below are a few points to remember while setting up an account on Jacked Nutrition:

    Add the current email address. This email address will be used to help retrieve your password, in-case you forget it. Your password must be a combination of alphanumeric characters, and should have a minimum of 5 characters, including a number and an alphabet. By creating a Jacked Nutrition account you’re legally agreeing to our User Terms and Privacy Policy. Please be assured that we never share your personal information with any individual, group or company outside Jacked Nutrition.

  • How does the shipment/delivery process work?

    Unlike other online shipping sites, orders made on JackedNutrition are delivered through reputed shipping partners. Buyers will be duly notified when the consignment is shipped. They will also be provided a tracking number to keep track of the orders.

    How are the methods that you adopt to maintain the quality of packing?

    Our sellers and shipping partners take utmost care to follow the globally accepted packing procedure standards. Products sold on JackedNutrition are packed in waterproof plastic wraps. Fragile items and electronic goods are safely wrapped in bubble wraps. We maintain internal ratings of sellers and shipping partners, based in the quality standards that they adopt to pack and ship products to various locations.

  • Your order can be cancelled before it reaches the ‘Order Shipped’ stage. In order to cancel your orders, please Contact Us soon with the order number.

    How can I keep track of the status of my orders?

    The ‘My Account’ section will help review the status of your orders, so that you can receive relevant information based on the respective ‘Order Number’.

    How do I contact JackedNutrition’s customer care team?

    No matter whether you have a question or a concern, we encourage you to reach out to our customer service team, by calling at 0333-5695695 or sending email to support@jackednutrition.pk

    .

Go to top